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Usync Export/Pack
# help-with-umbraco
m
I have a new copy of a site and they only need one folder of media but on creationg of a Sync Pack its 5GB 😦 I have tried spliting this into multiple packs however I get the following error after the first pack is successful... The site is on Azure but not load balanced.
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Missing pack folder, "C:\local\Temp\UmbracoData\177bc4523e7d5ea953dc1f752d1fe4b577dd45a4\uSync\exports\514405d6-c753-42cf-b919-2a7244b687c9\uSync" this may be a load balancing issue?
https://cdn.discordapp.com/attachments/1207688226911813732/1207688227083911210/image.png?ex=65e08e4f&is=65ce194f&hm=46b6f27348dad45991125e74926ff5de89ed67ea064a942d6829120c57b83d3c&
k
you say its not load balanced ..... 😉 can you just confirm it didn't autoscale ?
If your media is massive, its often quicker, to grab the actual media folder (from blob or something), create a sync pack with the media items (but don't include the media files) . then copy the folder to the media location and then import the sync pack, its not that you can't do what you are doing but when its massive amounts of media, you do run into server/browser limits quite a lot.
you could also connect the two sites with publisher and 'just' push the media. that will do all the splitting and stuff for you, - it can push a lot of files between sites because it is splitting it into multiple requests/zip files
m
No scaling and the staging slot is not running. Its a database copy so I have all the media records maybe i need to try just a full media copy. I was trying to avoid the whole media Library (thats closer to 10GB)
Tried with publisher first I think some IP restrictions (I dont have control of ) are blocking me 😦
k
😦 - in that case I would double check the sync pack (its a zip file so you can open it) see if it actually has a uSync folder in it ? (they can sometimes not have a usync file, but your media ones really should). also check logs see if the unzip didn't fail (again it should tell if this happens).
its also possible (but highly unlikely) that the site swapped resources mid process, so the temp folders went
m
uSync fodler is there, and no logs about failing to unzip
k
is it consitantly failing (e.g have you tried again 🙂 )
m
Tried again restarted the site (as it worked first time) and still the same
wonder if its a bad media item Ill try a smaller package
k
😦 - what version are you on ?
m
umbraco 10.8.2
It might of done it but reported fialing 😄
looking at the images on the site
k
what step did it fail at ? - might just have been the reporting
m
It reported fine then on import it failed might of been second pass
bar was all blue went back then full blue with error
k
🤔 will take a look see what might have happened
m
ill let you know if this this next one works and does the same just 3 images this time
yeah looks to just be a reporting error, it is working
k
m
just media items and everything else default
items are 2-3 folders deep
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