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#package-development
Title
# package-development
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davids

06/30/2022, 11:43 AM
Hi guys, I have a problem with usync plugin import function. Can someone explain what the problem is?
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kevinjump

06/30/2022, 11:49 AM
Prorbily the wrong/old version check you have the right one for the version of umbraco you have.
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davids

06/30/2022, 11:50 AM
Umbraco version 9.4.3 and usync version is v9.4.0
locally it works but on azure it fails
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kevinjump

06/30/2022, 11:51 AM
i think it could be old files in app_plugins folder ? (e.g older version files not being cleaned out)
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davids

06/30/2022, 11:51 AM
Usync files?
I will clean and reinstall
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kevinjump

06/30/2022, 11:53 AM
app_plugins/uSync folder
actual uSync files should be fine
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davids

06/30/2022, 11:53 AM
ok will check
k

kevinjump

06/30/2022, 11:55 AM
you shouldn't have to - but maybe bumping the smidge cache if its still causing issues https://our.umbraco.com/Documentation/Reference/Configuration/RuntimeMinificationSettings/
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davids

06/30/2022, 12:55 PM
You know, I have media files more than 2000 items, it's about 7201 and still have same issue during the report as well
i checked it when media files were near 2000 and it worked
umbraco-backoffice-js.js.ve7a40ef3acd6ef034c16f9aa1b9230b2bce86af3:138 POST https://acc-umbraco-xxx.azurewebsites.net/umbraco/backoffice/usync/usyncdashboardapi/ReportHandler 500
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kevinjump

06/30/2022, 1:13 PM
Anything in the logs (settings -> log viewer?)
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davids

06/30/2022, 1:24 PM
ah yes, Let me share
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kevinjump

06/30/2022, 1:32 PM
yeah that looks a lot like your minified JS files are messed up somehow, i would look at the Umbraco Runtime minification stuff from above and maybe increment the version number so smidge can try and generate new files.
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davids

06/30/2022, 1:38 PM
ok thank you
hi @kevinjump , I'm having error during content export here is the error
do you know how to fix it?
k

kevinjump

07/05/2022, 8:00 AM
What version are you running?
Is there any more detail in the Umbraco Logs ? - do you happen to know which bit of content it fails on (maybe first something else). ?
you can turn on debug logging that might help https://docs.jumoo.co.uk/usync/uSync/guides/debugging
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davids

07/05/2022, 8:09 AM
Umbraco version 9.4.3 and usync version is v9.4.0
When it finishes medial export during content export it stops and shows this error. Ok I will turn on debug logging