Hi guys, I have a problem with usync plugin import...
# package-developmentd
davids
06/30/2022, 11:43 AMHi guys, I have a problem with usync plugin import function. Can someone explain what the problem is?
k
Kevin Jump
06/30/2022, 11:49 AMProrbily the wrong/old version check you have the right one for the version of umbraco you have.
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davids
06/30/2022, 11:50 AMUmbraco version 9.4.3 and usync version is v9.4.0
davids
06/30/2022, 11:50 AMlocally it works but on azure it fails
k
Kevin Jump
06/30/2022, 11:51 AMi think it could be old files in app_plugins folder ? (e.g older version files not being cleaned out)
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davids
06/30/2022, 11:51 AMUsync files?
davids
06/30/2022, 11:52 AMI will clean and reinstall
k
Kevin Jump
06/30/2022, 11:53 AMapp_plugins/uSync folder
Kevin Jump
06/30/2022, 11:53 AMactual uSync files should be fine
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davids
06/30/2022, 11:53 AMok will check
k
Kevin Jump
06/30/2022, 11:55 AMyou shouldn't have to - but maybe bumping the smidge cache if its still causing issues https://our.umbraco.com/Documentation/Reference/Configuration/RuntimeMinificationSettings/
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davids
06/30/2022, 12:55 PMYou know, I have media files more than 2000 items, it's about 7201 and still have same issue during the report as well
davids
06/30/2022, 12:55 PMi checked it when media files were near 2000 and it worked
davids
06/30/2022, 1:05 PMumbraco-backoffice-js.js.ve7a40ef3acd6ef034c16f9aa1b9230b2bce86af3:138 POST https://acc-umbraco-xxx.azurewebsites.net/umbraco/backoffice/usync/usyncdashboardapi/ReportHandler 500
k
Kevin Jump
06/30/2022, 1:13 PMAnything in the logs (settings -> log viewer?)
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davids
06/30/2022, 1:24 PMah yes, Let me share
davids
06/30/2022, 1:24 PMk
Kevin Jump
06/30/2022, 1:32 PMyeah that looks a lot like your minified JS files are messed up somehow, i would look at the Umbraco Runtime minification stuff from above and maybe increment the version number so smidge can try and generate new files.
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davids
06/30/2022, 1:38 PMok thank you
davids
07/05/2022, 7:57 AMhi @Kevin Jump , I'm having error during content export here is the error
davids
07/05/2022, 7:57 AMdo you know how to fix it?
k
Kevin Jump
07/05/2022, 8:00 AMWhat version are you running?
Kevin Jump
07/05/2022, 8:06 AMIs there any more detail in the Umbraco Logs ? - do you happen to know which bit of content it fails on (maybe first something else). ?
Kevin Jump
07/05/2022, 8:06 AMyou can turn on debug logging that might help https://docs.jumoo.co.uk/usync/uSync/guides/debugging
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davids
07/05/2022, 8:09 AMUmbraco version 9.4.3 and usync version is v9.4.0
davids
07/05/2022, 8:13 AMWhen it finishes medial export during content export it stops and shows this error. Ok I will turn on debug logging