How do we get hold of Umrbaco cloud support? Trying to deploy a new site for a client and not getting any reply from support. It just says wait a few hours and you'll get an email but it never comes. We don't really have time to wait hours on end to get this setup. Its supposed to be automatic and painless. Spent most of the day yesterday converting the project and can't deploy to Develop. I just wonder if this is worth it? Could have had this on Azure in an hour.

Either by emailing support@umbraco.com, or by using the chat-thingy in the portal

The chat just says they will get back to me in a couple of hours but I've ha nothing. This is the error (and I have deleted and re-spun up the dev environment) An error occurred while starting the application. InvalidOperationException: Unable to determine environment by its id 732278a1-xxx, it does not exist in the workspace configuration at await app.BootUmbracoAsync();

Well, it is Friday the 13th... 💀

Oh, true!

Was this the thing you experienced? https://docs.umbraco.com/umbraco-cloud/set-up/project-settings/umbraco-cicd/troubleshooting#unable-to-determine-environment-by-its-environment-id

Yes, it was a simialr thing. I think the ID in the umbraco-cloud.json file was incorrect